Talk to a human

We're a UK team and we answer our own email. No ticket-deflection maze, no chatbot pretending to be a person.

Support

Stuck, found a bug, or need a hand importing? Include your company name and we'll get straight to it.

[email protected]

Sales & everything else

Questions before you sign up, partnership ideas, or a feature you wish existed — we genuinely read these.

[email protected]

Response times

UK business hours, Monday to Friday. Free & Solo: within 48 hours · Pro Seller & Business: within 24 hours · Auction House: same day.

Most questions are already answered in the FAQ.